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Support

We're here to help you succeed with SoloCanva

Email Support

Get help via email - we typically respond within 24 hours

Common Questions

Find answers to frequently asked questions

How do I cancel my subscription?

You can cancel anytime from your account settings. No questions asked, and you'll retain access until the end of your billing period.

Can I add more than 3 projects?

Yes! You can add additional projects for $10/month each. Manage multiple projects from your dashboard.

What happens during the free trial?

You get full access to all features for 7 days. No credit card required to start. You'll only be charged if you continue after the trial.

Contact Us

Have a question, suggestion, or need help? We'd love to hear from you.

Email Support

For technical support, billing questions, or general inquiries:

support@solocanva.com

What to include in your support request:

  • Your account email address
  • A clear description of the issue or question
  • Steps to reproduce the issue (if applicable)
  • Screenshots or error messages (if applicable)

Response Times

  • General inquiries: Within 24 hours
  • Technical issues: Within 48 hours
  • Billing questions: Within 24 hours
  • Urgent issues: We'll prioritize and respond as quickly as possible

Other Resources